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How to set up two-factor authentication on your online services

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Recently, it was announced that Twitter would only offer SMS-based two-factor authentication (2FA) to its Twitter Blue members (those who are willing to pay $8 a month on Android or $11 a month on iOS). To tell you the truth, my first reaction was: just as well. If you want to use 2FA to secure your social media or another account, using text messaging is not the way to go. You’re much better off using either a third-party authenticator app or a hardware security key.

What are security keys?

Security keys, such as the ones sold by Yubico, are the safest method to use. They can connect to your system using USB-A, USB-C, Lightning, or NFC, and they’re small enough to be carried on a keychain (with the exception of Yubico’s YubiKey 5C Nano, which is so small that it’s safest when kept in your computer’s USB port). They use a variety of authentication standards: FIDO2, U2F, smart card, OTP, and OpenPGP 3.

When you insert a security key into your computer or connect one wirelessly, your browser issues a challenge to the key, which includes the domain name of the specific site you are trying to access (which prevents you from accidentally logging in to a phishing site). The key then cryptographically signs and allows the challenge, logging you in to the service.

Many sites support U2F security keys, including Twitter, Facebook, Google, Instagram, and others. The best thing to do is check the website of your security key of choice and see which services are supported — for example, here’s a link to the apps supported by YubiKeys.

What are authenticator apps?

But while physical security keys are the safest method, they are not the most convenient. If you don’t want to carry around (and possibly lose) a physical key, using an authentication app on your phone is the best way to go.

Authentication apps generate one-time numerical passcodes that change approximately every minute. When you log in to your service or app, it will ask for your authenticator code; you just open up the app to find the randomly generated code required to get past security.

Popular options include Authy, Google Authenticator, and Microsoft Authenticator. These apps mostly follow the same procedure when you’re adding a new account: you scan a QR code associated with your account, and it is saved in the app. The next time you log in to your service or app, it will ask for a numerical code; just open up the authenticator app to find the randomly generated code required to get past security.

Here is how to set up 2FA on some of the more popular online accounts. Not all of them allow for authenticator apps; in that case, we list what is available. (If you’re just interested in using an authenticator app for your Twitter account, you can go directly to this article, which gives you all the steps needed — however, just to be convenient, we’ve included Twitter with the others here.)

Note: most of the following directions are for websites; if you can use a mobile app, directions will be given for that as well.

Amazon

If you wish, you can also register a phone number to use as a backup text 2FA. Amazon also lets you opt out of 2FA for any specific devices.

Amazon page labeled Two-Step Verification (2FA) Settings; underneath it reads Two-Step Verification and listed Preferred Method and Backup Method.
Amazon page labeled Two-Step Verification (2FA) Settings; underneath it reads Two-Step Verification and listed Preferred Method and Backup Method.

Amazon lets you register your phone number for a backup text 2FA.

You can also activate 2FA on the Android and iOS Amazon apps.

Apple iOS / macOS

If you use any Apple devices, you turn on 2FA through your Apple ID — you can do it either on your mobile device or on the web. You also receive any verification codes via Apple’s system; there are no third-party authentication apps here. (Apple recently added the ability to use physical security keys if you have an iPhone on iOS 16.3 or later, an iPad on iPadOS 16.3 or later, or a Mac on macOS Ventura 13.2; you will need to have at least two keys in order to use this feature.)

A few other things to note (as detailed on Apple’s support page): if you turn on 2FA, you have two weeks to change your mind, and after that, it’s a done deal — you can’t turn it off. Once 2FA is established, then every time you sign in using your Apple ID on a new device, you’ll get a notification on a trusted device, and you’ll have to okay the sign-in. And finally, once you sign in to a device with the verification code, it will be considered a trusted device, and you won’t have to use a code again (unless you sign out, change your password, or erase the device). Finally, you’ll need a trusted phone number to establish 2FA.

iOS

macOS

Apple ID security page with options to change passwords, select trusted phone numbers, and others.
Apple ID security page with options to change passwords, select trusted phone numbers, and others.

If you turned on 2FA over two weeks ago, you don’t have the option of turning it off.

Dropbox

You can choose to receive 2FA through a text or your authenticator app; obviously, we recommend the latter.

Dropbox also lets you use a text or authenticator app.
Dropbox also lets you use a text or authenticator app.

Dropbox also lets you use a text or authenticator app.

Facebook

The way to access Facebook’s 2FA settings is a bit different depending on whether you’re using the mobile app or the web app (and Facebook tends to update both layouts often).

On the mobile app

You can opt for a text message, an authenticator app, or a security key; you can also use one of these as a backup method.

On the web

Facebook page headed “Your security method” with “Authenticator app” at top and then “Add a backup method” with choices including Text Message, Security Key, and Recovery Codes.
Facebook page headed “Your security method” with “Authenticator app” at top and then “Add a backup method” with choices including Text Message, Security Key, and Recovery Codes.

Facebook lets you use a text message, an authenticator app, or a security key.

Note: if you scroll down in the Security and login page, you’ll find a section dedicated to two-factor authentication. It offers Use two-factor authentication (which leads to the same setup page as mentioned above) but also lets you establish Authorized logins, a list of devices where you don’t have to deal with 2FA.

Google

You can easily turn 2FA on across your Google accounts (e.g., Gmail, YouTube, or Google Maps).

On the web

After that, Google will first send prompts to your phone that allow you to select “Yes” or “No” when a login attempt occurs. If that doesn’t work, it will call or send a text message.

Like Apple, Google has its own 2FA system — but unlike Apple, you can use an authenticator app as a backup, alongside text, backup codes, or a security key (either a physical key or your phone). If you have an iPhone, you’ll need to install the Google Smart Lock app.

Google’s 2-step verification page showing a list of different type of verification you can use.
Google’s 2-step verification page showing a list of different type of verification you can use.

You can choose a variety of backup security methods for your Google accounts.

You can also generate backup codes for offline access. Google generates 10 codes at a time, and they’re designed to be single-use, so once you’ve successfully used one, cross it out (assuming you’ve printed them), as it will no longer work.

Instagram

Instagram added 2FA to its mobile app in 2017, but you can also activate it through the web.

On the mobile app

On the web

Instagram page with icons on far left, then column of menu choices, and then page headed two-factor authentication.
Instagram page with icons on far left, then column of menu choices, and then page headed two-factor authentication.

As with most other apps, Instagram lets you use either an authentication app or text messaging.

Mastodon

Mastodon’s Two-factor Auth page, with the main menu on the left side, and options for authenticator app, security key, and recovery codes in center.
Mastodon’s Two-factor Auth page, with the main menu on the left side, and options for authenticator app, security key, and recovery codes in center.

Mastodon doesn’t mess around with SMS; you can use an authenticator app or a security key.

If you’re a Twitter user who has moved to Mastodon — or if you’re an original Mastodon user — you can enable 2FA from the standard Mastodon web app. (Note: because the features of Mastodon can vary depending on which instance you are using, there is a possibility 2FA may not be available. Also, it will probably not be available in a mobile app, although again, that may vary.)

You can enable an authenticator app or a security key. You can also generate recovery codes to hold on to in case you lose your phone.

Microsoft Windows

Microsoft page with Security on top right of blue header background, Change password and Two-step verification to the right of that. Below the header, under Ways to prove who you are, several security tactics.
Microsoft page with Security on top right of blue header background, Change password and Two-step verification to the right of that. Below the header, under Ways to prove who you are, several security tactics.

You’ll find the link to establish 2FA for your Microsoft account at the top of the Security page.

Nest

Current Nest users will have signed in to the app via their Google accounts and will be using Google’s 2FA feature (see above).

If you’ve resisted migrating your existing Nest account to your Google account, you are required to use 2FA — and, in fact, you were probably emailed about it as of May 2020. In the unlikely possibility that you still haven’t switched:

Keep in mind that all of your devices will be automatically signed out, so you’ll have to sign in again using two-step verification.

If all your family members don’t have their own logins and have been using yours, it’s a good idea to set them up with separate logins using Family Accounts. Otherwise, when they try to log on using two-step verification, the necessary code will be sent to your phone, not theirs.

PayPal

You’ll be able to choose whether to have a code texted to you, use an authenticator app, or use a security key. (PayPal also offers to find an authenticator app if you want one.)

Page headed “Protect your account with 2-step verification” and then checkboxes for a code texted to you, an authenticator app, or a security key.
Page headed “Protect your account with 2-step verification” and then checkboxes for a code texted to you, an authenticator app, or a security key.

PayPal offers to find you an authorization app if you don’t have one.

If you lose your phone, change numbers, or decide to revoke authorization rights, come back to this menu to make adjustments.

Ring

Ring has made 2FA mandatory. If you haven’t activated it yet (or if, for some reason, you were not asked to do so when you first installed the software), then once you’ve made sure your Ring app is up to date:

Account Verification page on Ring app.
Account Verification page on Ring app.

You can use either a text message or authentication app for your required 2FA.

Once you use 2FA to log in, you won’t have to do so again unless you haven’t logged in for over 30 days, logged out, or deleted all your authorized devices. (Note: previously, you could also opt to have the codes sent to your email address; that is no longer available.)

Slack

To enable 2FA, you’ll first need to find the Account Settings page. There are several ways to access this:

Like most other apps, Slack lets you use either SMS or an authentication app.
Like most other apps, Slack lets you use either SMS or an authentication app.

Like most other apps, Slack lets you use either SMS or an authentication app.

If you can’t find the option for 2FA, check whether you have a work account. Some employers may use single sign-on services that bypass the need for 2FA, which would remove this option from Slack’s account settings page.

Snapchat

Snapchat page with Two-Factor Authentication on top, a short explanation, and then a drawing showing several snapchat ghost-looking characters.Snapchat page with Two-Factor Authentication on top, a short explanation, and then a drawing showing several snapchat ghost-looking characters.

If you select Two-Factor Authentication, you’ll first get an explanation of what it is.

Snapchat page with Two-Factor Authentication on top, and text asking you to choose to set up automatically, set up manually, or find an app.Snapchat page with Two-Factor Authentication on top, and text asking you to choose to set up automatically, set up manually, or find an app.

You can find an installed app automatically, choose one manually, or download a new one.

TikTok

Unfortunately, TikTok only offers to send a verification code via a text message or email.

Twitter

Using the mobile app

Using the web app

Twitter page with main menu at left, settings menu in the center, and two-factor authentication menu at right.
Twitter page with main menu at left, settings menu in the center, and two-factor authentication menu at right.

Twitter lets you use a text message, an app, or a security key for authentication.

As with other services mentioned above, you can generate a backup code to use when you’re traveling and will be without internet or cell service. You may also see an option to create a temporary app password that you can use to log in from other devices. This can be used to log in to third-party apps if you have them linked to your Twitter account. Note that the temporary password expires one hour after being generated.

WhatsApp

Having an email associated with your WhatsApp account is important — if you don’t have one and forget your PIN, you’ll have to wait seven days before you can reset it. In the same vein, be cautious of emails encouraging you to turn off 2FA if you didn’t request it yourself.

Did we miss your favorite apps?

For more information, check out the 2FA Directory, which categorizes and lists companies that support 2FA and gives you the option to message a company on Twitter, Facebook, or email to request that 2FA be added.

A final note: while adding 2FA is great for an extra layer of security on all your accounts, remember that you should be changing and updating your passwords regularly even with 2FA enabled just to stay in tip-top shape. If that’s not your style, you can also use a password manager to automatically take care of it for you.

Original Article

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